---
title: "Digital Employees: conversational intelligence for a new era"
description: Digital employees (chatbots) are transforming businesses by helping achieve higher employee & customer satisfaction, reach customers on their preferred platforms, contextually engage customers towards action, offers always on & scalable sales and service, and make better decisions with complex data.
image: https://insights.jadeworld.com/hubfs/Landing%20Pages%20Campaigns/Chatbot_Jade_Ambit%202019/Ambit-Chatbot-Header_1024x500.png
---

![Iphone image](https://insights.jadeworld.com/hubfs/Landing%20Pages%20Campaigns/Chatbot_Jade_Ambit%202019/Ambit-Chatbot-Phone.png)

 Consumers' digital demands are growing at an exponential rate, and next-generation chatbots (digital employees) can deliver customised user experiences to meet such needs. A key benefit of digital employees is that they can assist both employees and customers

# How can digital employees transform your business?

- Achieve higher employee & customer satisfaction
- Reach customers on their preferred platforms
- Contextually engage customers towards action
- Offers always on & scalable sales and service
- Make better decisions with complex data

---

![](https://insights.jadeworld.com/hubfs/Landing%20Pages%20Campaigns/Chatbot_Jade_Ambit%202019/Ambit%20Chatbot-Main%20Icons-01.svg)

### Chatbots are getting smarter

 The first generation of chatbots were rule based and followed strict conversational flows. Engagement was poor and drop-offs were rife. But there’s a better way to chat.

![](https://insights.jadeworld.com/hubfs/Landing%20Pages%20Campaigns/Chatbot_Jade_Ambit%202019/Ambit%20Chatbot-Main%20Icons-02.svg)

### Have the right conversations

 Our digital employees can hold decent conversations, answer questions from almost any angle, handle small talk, learn speech patterns, and develop behavioural awareness over time.

![](https://insights.jadeworld.com/hubfs/Landing%20Pages%20Campaigns/Chatbot_Jade_Ambit%202019/Ambit%20Chatbot-Main%20Icons-03.svg)

### Reach people where they are

 Just like a human employee, digital employees will communicate with your employees or your customers on their preferred channel, be it instant messaging, SMS, or phone.

## Meet Ace, our first digital employee

 Eduard Liebenberger put our wares on display at AI-Day 2019. He introduced the world to Ace, a working prototype for the insurance industry. See how AI is being used right now and imagine its application in your business.

## Why chat with us?

 The true value of our offering is in the exceptional digital experience that we’ll deliver for your employees and customers.

 A happy customer is a satisfied customer. And a satisfied customer is a loyal customer. So if you want repeat business, talk to us.

## Our ‘onboarding’ process

 How do we ensure a seamless ‘implementation’ of digital employees into your business? We take a recruiting approach, as you would hiring a person.

![](https://insights.jadeworld.com/hubfs/Landing%20Pages%20Campaigns/Chatbot_Jade_Ambit%202019/Ambit_Icons-Exploration.svg)

### Exploration

 Discover and scope the opportunity, then provide a solution design.

![](https://insights.jadeworld.com/hubfs/Landing%20Pages%20Campaigns/Chatbot_Jade_Ambit%202019/Ambit_Icons-UX%20and%20Design.svg)

### UX and Design

 With the user in mind, design brilliant conversational intelligence platforms.

![](https://insights.jadeworld.com/hubfs/Landing%20Pages%20Campaigns/Chatbot_Jade_Ambit%202019/Ambit_Icons-Build.svg)

### Build

 Plug in Ambit’s powerful platform into the design to bring the chatbot to life.

![](https://insights.jadeworld.com/hubfs/Landing%20Pages%20Campaigns/Chatbot_Jade_Ambit%202019/Ambit_Icons-Future-Tech.svg)

### Future tech

 Supplement the chatbot with the latest technologies as required.

![](https://insights.jadeworld.com/hubfs/Landing%20Pages%20Campaigns/Chatbot_Jade_Ambit%202019/Ambit_Icons-Support.svg)

### Support

 Keep the digital conversations and their data safe, up-to-date, and reliable.

#### Touch base with us and we’ll get this conversation started.

##### Have a burning question about chatbots? Interested to find out how digital employees can help your employee and customer experience? Leave us a message and we’ll drop you a line.